Shipping Policy

At ORVELLA, we aim to process and deliver your orders as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after confirmation.

During busy periods, promotions, holidays, or unforeseen circumstances, processing may take additional time.

Delivery Time

Estimated delivery within Pakistan is generally 3–7 business days after dispatch.

Delivery times may vary depending on the destination and courier service.

Shipping Address

Please make sure your shipping information is correct and complete before placing your order.

ORVELLA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delivery Attempts

The courier may contact you using the phone number provided with your order. Please remain available to receive your package.

If a delivery is unsuccessful because the customer is unavailable or refuses the package, additional delivery charges or restrictions may apply.

Delays

Delivery may occasionally be delayed due to weather, public holidays, courier-related issues, high order volumes, or circumstances beyond our control.

Order Tracking

Where available, tracking information will be provided after your order has been dispatched.

Contact Us

For shipping questions, contact ORVELLA:

Phone: +92 311 4180628
Phone: +92 304 8488830